Levi J. Wiggins
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November 28, 2023

Testimonials Video: Healthrageous Delivers Engaged Plan Members

In today's healthcare landscape, engaging effectively with members is crucial. Healthrageous stands out as not just a provider of healthy meals, but as a comprehensive engagement platform that fundamentally enhances member interaction and health outcomes. Let's hear from those who have experienced this transformative approach.

Transforming Member Engagement

Healthrageous redefines member engagement, providing more than just meals. Steve, a Medicare Advantage Product Leader, explains:

"With Healthrageous, you're getting an engagement platform. You want to be able to do effective outreach to members to help influence their behaviors. You'll get better clinical outcomes, you'll get members that stay with the plan, and you'll get a long term boost to caps, which influences your quality strategy and your revenue long term." - Steve Wrangham, MA Plan Product Leader

Personalized Health Communication

Members like Barbara appreciate the tailored health information and tips that Healthrageous provides.

"Healthrageous will send text messages regarding different health, like cholesterol and pectin and what fruits have a large pectin in them, and a little bit of information about cholesterol and diabetes and things like that. If they pertain to us, then, of course, we're going to be very interested in reading on that. Well, plus, they have a little survey that you fill out, and that helps them to send the proper information based on your own health conditions, so that's pretty good. I like that." - Barbara, MA Plan Member

A Comprehensive Meal and Engagement Experience

Steve further highlights the dual benefits of Healthrageous's offerings.

"For any other health executive that's considering a meal benefit, I would tell them, Go to Healthrageous, try the meals, because you've got to understand the difference in product. Compare it to a competitor, and the decision is going to be made right there. But one benefit besides having a high-quality meal is that it comes with an engagement platform. Members are happy to receive these meals. They're happy to receive texts about the meals. And that gives the health plan an opportunity to influence their behavior, to lead them to healthier outcomes, to remind them to do healthy activities." - Steve Wrangham, MA Plan Product Leader

Engaging Through Health Tips and Reminders

Brad discusses how Healthrageous's reminders and tips provide practical help for managing health conditions.

"They do send texts periodically, just health reminders and little tips and things, so if you click on your text, you can get some other health tips that help you have a healthier lifestyle. If you have diabetes or you have other health issues, heart issues or whatever, they have tips to help guide you on how you should be eating to help combat some of the symptoms you might be suffering from. There's definitely a lot of great information that you can take advantage of. You just have to click on it and read it and respond to it." - Brad, MA Plan Member

Brokers as Heroes in Member Engagement

Steve emphasizes the role of brokers in showcasing Healthrageous's benefits.

"The brokers absolutely become heroes when they tell members about this benefit. If they have existing members that qualify, it's a great way for brokers to showcase how they serve their members to make sure that they know about the benefits that they qualify for. And if they don't have members with Brand New Day or Central Health Plan today, they become heroes because they're bringing a benefit that is meaningful to members." - Steve Wrangham, MA Plan Product Leader

The Member Perspective on Health and Happiness

Cindy shares her positive experience with Healthrageous.

"Yes. Be healthy, be happy, and take advantage of something with good food and that will help you go along, and is free." - Cindy, MA Plan Member

Feeling Supported and Cared For

Finally, Wayne expresses how Healthrageous makes him feel cared for.

"I feel like they're looking out for you, and all the other little rewards for your health, checkups, this and that." - Wayne, MA Plan Member

Conclusion

Through its innovative approach, Healthrageous is not just feeding bodies; it's nurturing health, enhancing engagement, and fostering a sense of care among its members. It's a holistic platform that's changing the way members interact with their health plans, leading to better outcomes and greater satisfaction.

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